Returns & Exchanges
At Casa Argentina, we strive to ensure the highest quality for our gourmet products; however, due to the perishable nature of food, returns are handled with specific care to maintain safety standards.
Contact Customer Support
Notify us within 24 hours of receiving your order if there are any discrepancies, damages, or quality concerns with your food items.
Submit Photographic Evidence
Please provide clear photos of the product and the packaging labels to help our quality control team assess the condition of your shipment.
Review and Approval
Our team will review your claim within 2 business days to determine eligibility for a replacement or a refund to your original payment method.
Safe Disposal or Return
For safety reasons, most perishable food items should be disposed of as instructed; non-perishables may require a return shipment using a provided prepaid label.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing